If you've spent time building an audience online, you've probably noticed that people naturally begin to seek your advice. A follower wants your opinion on their business idea. Someone else needs feedback on a project they're working on. Another person wants guidance on a career decision, marketing strategy, or personal challenge.

At first, answering these questions feels manageable, but as your audience grows, so does the number of messages waiting in your inbox. What starts as a few questions can quickly turn into dozens of requests for your time and expertise.

The reality is that giving a thoughtful answer often requires more than a quick reply. It takes experience, knowledge, and careful consideration. That's value, and value deserves to be recognized.

That's why Prooval created Priority DM, a feature that allows creators to monetize direct access to their expertise while giving their audience a professional way to get personalized answers.

What is Priority DM?

Priority DM is a paid Q&A feature on Prooval that allows your audience to submit questions directly to you in exchange for a fee. Instead of sending a regular message and hoping you eventually see it, they can purchase a Priority DM and know that their question will receive your attention.

When submitting a question, clients can include supporting materials such as screenshots, documents, images, links, or any other information that helps provide context. This allows you to fully understand their situation before responding.

Once you've reviewed their submission, you can respond using text, audio, video, or a combination of formats. This flexibility allows you to communicate in the way that best suits the question being asked.

After your response is sent, the client receives it via email and can also access it from their buyer dashboard on Prooval whenever they need to revisit it.

Why priority DM matters

Not every situation requires a consultation call. Sometimes people simply need a clear answer from someone they trust. Booking a one-hour session for a single question can feel excessive, yet a free message often gets lost among dozens of others in a busy inbox.

Priority DM fills that gap. It gives your audience a direct channel to access your expertise without the need for a full consultation or coaching session. At the same time, it allows you to be compensated for the value you're providing.

For many creators, this creates a better experience for everyone involved. The client receives dedicated attention, and the creator can focus on delivering quality answers without feeling overwhelmed by endless unpaid requests.

Most importantly, it creates clear expectations from the start. The client knows what they're paying for, and you know exactly what you're expected to deliver.

Ideal for experts across different Industries

Priority DM is designed for anyone whose knowledge and experience are valuable to others. Whether you're a creator, consultant, coach, mentor, educator, or industry expert, chances are people already come to you with questions.

A career coach might receive requests to review CVs or provide interview advice. A marketer might be asked for feedback on advertising campaigns. A fitness coach may receive questions about workout routines or nutrition plans.

The same applies to business consultants, writers, designers, content creators, educators, and countless other professionals. If people regularly ask for your input, Priority DM can help you manage those requests more effectively.

Instead of treating every question as an informal favor, you can provide a structured and professional experience that respects the value of your expertise.

Respond in the way that works best for you

One of the strengths of Priority DM is its flexibility. Different questions require different types of responses, and Prooval gives you the freedom to choose the format that makes the most sense.

A simple question might only require a written response. A more detailed request may be easier to explain through an audio recording; some situations benefit from a video response, where you can walk through examples or provide visual explanations.

Because you're not limited to a single format, you can focus on delivering the best answer possible rather than trying to fit every response into the same structure.

This also creates a more personalized experience for your clients, helping them get the clarity and value they're looking for.

Built-in accountability creates trust

One of the biggest concerns people have when paying for expert advice online is whether they'll actually receive a response. Priority DM addresses this by building accountability directly into the process.

When creating your Priority DM offer, you choose how long you'll take to respond. This could be 24 hours, 48 hours, 72 hours, or another timeframe that suits your schedule and workload.

Once a client submits a question, Prooval tracks that response window, and the client knows when to expect an answer, and you have a clear commitment to fulfill.

If you fail to respond within the promised timeframe, Prooval automatically refunds the client. This creates confidence for buyers and encourages a reliable, professional experience for everyone involved.

Get paid for what you already do

Many creators are already answering questions every day; the difference is that most of those conversations happen for free, despite requiring valuable time and expertise. Priority DM allows you to turn those interactions into a professional service without changing the way you help people. You're still sharing your knowledge and insights, but now there's a structure that respects the value of what you bring to the table.

For your audience, it provides a reliable way to get personalized guidance. For you, it creates an opportunity to monetize your expertise without adding more meetings or consultations to your calendar.

If people are already coming to you for answers, Priority DM gives you a smarter way to serve them while getting paid for your time and knowledge.